Exclusive interview wi湖街th outstanding employees| Zhu Jian裡服liang and Chang 兒我Bo’s commissioning in abroad
source:Jinggong Science a道有nd Technology 海吧   用草;  Release time:2022/0呢又1/10

With the continuous promotion of生歌 Jinggong Science &Technology b長了usiness in the wor匠輛ld, many produc弟理ts are exported to all頻音 over the world. Alth民紅ough COVID-19 has swept the world火黃 since the beginning of 2020, it has br我動ought some challenges to the forei歌好gn trade industry. But with the exce明化llent product quality and good 讀些customer service, the overseas business草年 of the company is still developin暗愛g smoothly. At the sa音站me time, the company pays attention t店物o epidemic prevention and cont頻綠rol and service guarantee on the one ha都拍nd, and tries its best to provide over喝日seas customers 很銀with on-site services and technical su自通pport equivalent to domestic custom文厭ers.

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Comrade Zhu Jiangliang 鐘少as the electrical desig腦匠ner of technical department秒很 and comrade Chang Bo as co理開mmissioning perso上科nnel of after sales是小 service department in our constructi匠為on machinery branch, went abroad雨工 for many times in 2021 to install equi西書pment for overseas customers. Recent白花ly, after successfully de弟村bugging the ful木相l-automatic purlin m用長achine production line師吃 of Portuguese custo問短mer, they have returned s就河afely and arrived in C多船hina. At present, they are coo視那perating to accept quarantine金船.

Due to the building mate問說rial machinery products are me慢作chanization-hydra黃畫ulic integrated 地熱continuous production line, often need 務醫to configure electrical design體水 and after sales service de都城bugging to complete the insta藍快llation and commissioning wo要歌rk. In the long-term coordination 們區and training, Zhu Jianlian懂外g and Chang Bo have become the海飛 best partners. The equipment commissio河如ning starts with sca訊業ttered accessories, which are as理懂sembled and trial produced step by st電火ep according to the drawing好小; Fix the central axi訊月s, diagonal, and adjust the hei服姐ght of the horizontal plane; Acc又少ording to the prefab水新ricated pipeline wirin可資g, adjust the prec書南ise positions of variou科亮s photoelectric sensing elements and s外計ensors... A production line with a 電資length of tens of meters is insta劇聽lled by both of t為購hem. In the past yea些火r, this pair of bes草場t partners have alw外舊ays put the nee暗對ds of customers first, adhered to their人草 commitments to customers, and are 光門not afraid of hardsh謝醫ip, overcoming difficulties and樹道 charging ahead, reflecti店吃ng the spirit of excellent cra不內ftsmen to fulfill議章 their duties.

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The difficulties請樹 of debugging abroad cannot be preset.上嗎 In the process of書從 assembly, there are many situations 土動such as climbing to find out, minor 女章injury caused by collision, and grease店國 jam on the drilling machine. In orde站舊r to successfully complete th動風e task with quality and quantity, 雨自speed up the progress and re他雪duce the risks abroad, they worked ove店光rtime. When they encountered視慢 thorny problems, they work分一ed hard without the assistance 子歌of professional foreign aid. The錢可y worked together to give ad子呢vice and cooperate until the制空y handed over the produ舞暗cts satisfactory to customers and 呢裡operated stably for a period學跳 of time, so as to ensure th開中at the equipment is safe, and elim白人inate customers&#鐵有39; worries.

The risk of debugging abr這開oad is unimaginable.著都 Due to the spread of the epidemic a去些broad and the low va站嗎ccination rate in some countries, many 外林ordinary workers have become 開購the "mobile carrier" of 低草the source of the disease. When debuggi靜都ng the slitting an森海d cut to length line in Mexico, a loca拍相l worker was still working黑什 on the site th空路e day before and was detected po資車sitive for the new crown the next day.可厭 Without warning and in船現sufficient protection, many local worke近光rs were recruited on山歌e after another. In or民物der to effectively ensure the能去ir own safety, Zhu Jianliang and C章姐hang Bo basically大筆 wear masks 24 hours a day. For a long 購術time, their ears ha草匠ve been scratch低藍ed with blood marks and the pain is東為 unbearable. At the same time, some科畫 places have bad weather and v雪海ery hot weather. Free breathing has bec好著ome a luxury for them. We要習 connected Zhu Jia票業nliang and Chang B吃草o, who were in quarant兒話ine, to consult: &q時訊uot;were you afraid at that time?&qu放機ot; They said wit小門h one voice: "男金How could we not? But when we think of 購動the urgent needs of customers an要但d the expectations of the company, we有煙 have strengthened our belief that we理開 must successfull子們y complete the task and retu低車rn safely and smoothly."

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Zhu Jianliang and Chang Bo h中林ave adhered to their jobs for 文綠nearly 20 years. Everything is su是長bject to the arrangement of the compa路慢ny. Wherever there a匠裡re difficulties, th見鐵ey go first. Every time y個著ou go to a customer serv湖路ice unit, you can alw哥慢ays get high praise from customers服學. They are serious and respon水冷sible to customers, dare to 場科take responsibility, acti要藍vely work hard, and森輛 have the service spirit of being a下空nxious and thinking abou書兵t customers; They are profes都都sional, efficient, d女煙iligent in research, and have要算 the ability to事年 comprehensivel爸綠y deal with various complex problems.討下 They have been away from home for eve家畫ryone and the company for a long time.還門 They are a model in the after-s文上ales service system of Jing林拿gong Science & Technology. Therefo得朋re, they have won the title o習場f advanced employee of視低 the company in 2021.

Our company always insists on paying eq服她ual attention to epidemic哥一 prevention and af日作ter-sales service. In order to ensure 從上the safety of after-sales見文 service personnel, before ea員水ch employee's assignment小購, the company pro藍飛vided him with v能自arious materials in strict關藍 accordance with the national場是 epidemic prevention guidanc化答e requirements, implemented vac書很cination, firmly established又報 the employee's protect科離ion concept of "safety 農公first and prevention f靜懂irst", and specially set up safety分間 officers to regularly track th弟相e itinerary and health stat書睡us of each expatri化靜ate. Till now, there is n市筆o after sales s到草ervice personnel infect船海ed by corona virus.

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Near the new year, there are many such 雨高excellent after sales service 報務personnel stationed abroad.作務 They start from t音喝he overall situation and devo業間te their strength with practical acti短話ons for the develop愛日ment of the company, whic上樹h not only creat文快es value for customers, but亮放 also wins reputation for the enterpris化又e. We sincerely hope tha放離t they can complete their tasks as s玩習oon as possible, retu兒算rn safely and spend a happy and peace樂們ful Spring Festival with their 公多families.